Data Security Guidelines
Effective date: 1 July 2026
1. Our Commitment to Data Privacy
At Taxwink (operated by ELECTROMUS SOLUTIONS PRIVATE LIMITED), we handle sensitive financial files including PAN, Form 16, Aadhaar, salary slips, and brokerage sheets. We implement **reasonable administrative and technical safeguards** designed to protect this data from unauthorized access, leakage, or loss.
Taxwink is not a government body, government department, or government website. Any filing, registration, or compliance activity that requires use of a public portal is completed through the applicable public or statutory filing system.
2. What NOT to Submit on Public Web Forms
To protect your security, our public callback forms (the enquiry card on our homepage and contact forms) do not collect files or password credentials.
Data Submission Rules
- Do not share your Income Tax portal password or Aadhaar OTP on any public form.
- Do not upload Form 16, PAN scans, or financial statement files directly on this Website.
- Only share contact coordinates (name, phone, email, and service selections) when filling out the enquiry callback triggers.
3. Approved Document Sharing Process
We only collect tax documents through the following approved, private channels after you have initialized an enquiry with our support staff:
- Approved Document Sharing Links: Approved document sharing link or approved support channel, shared only after enquiry confirmation.
- Approved WhatsApp Thread: Documents can be shared directly with our approved support channel inside your active chat thread.
- Approved Email Coordination: Files can be sent as attachments to our support inbox (taxwink.care@gmail.com).
4. Access Limitation & Staff Protocols
Access to your tax files is strictly limited to the specific professionals and staff members assigned to review and calculate your tax draft. All team members are bound by confidentiality agreements, and we employ access restrictions on local file storage folders.
5. Campaign Tracking & Analytics Safety
We use Google Analytics and Tag Manager to measure campaign performance. We have configured our tracking events to ensure that **no personally identifiable information (PII)** or financial data is ever collected or passed into marketing cookies.
6. Retention and Retrieval
We retain your financial files only for as long as needed to verify your filings and support compliance requirements under Indian law. You may request the immediate deletion or return of your uploaded files once the return filing acknowledgement is delivered.
Security Contact
If you suspect unauthorized access or have data handling queries, please contact our data safety coordinators: