Terms of Service

1. Acceptance of Terms

By accessing or using the website https://taxwink.in ("Website") or engaging the professional-assisted filing services offered by Taxwink ("Services"), you explicitly agree to be bound by these Terms of Service. If you do not agree to these terms, you must immediately discontinue your use of this Website.

These terms are established between you ("User" or "Taxpayer") and ELECTROMUS SOLUTIONS PRIVATE LIMITED (CIN: U31909RJ2020PTC068781), a private company registered under Indian laws, hereafter referred to as "Company" or "Taxwink".

Taxwink is not a government body, government department, or government website. Any filing, registration, or compliance activity that requires use of a public portal is completed through the applicable public or statutory filing system.

2. Scope of Services

Taxwink acts as a private professional services platform. The current core V1 service involves providing Income Tax Return (ITR) filing assistance and professional document review. Future service lines (such as GST compliance, labour filings, or business registrations) are subject to separate onboarding guidelines.

Our services include:

• Guiding users through document upload checklists (Form 16, AIS, ledger extracts).
• Preparing tax return draft computations based on client-furnished values.
• Conducting expert review to catch double-reporting errors or missing deductions.
• Submitting returns on the relevant statutory filing portal, strictly upon receiving your explicit approval and consent.

3. User Responsibilities & Disclosures

As a client using our professional-assisted services, you covenant and agree that:

• You will provide complete, accurate, and truthful documents and financial information. Taxwink is not responsible for filing errors resulting from hidden accounts, falsified receipts, or omitted income details.
• You are solely responsible for verifying the accuracy of the tax computations, income classifications, and deductions presented in the pre-filing draft computation before authorizing our staff to submit your return.
• You must maintain active credentials or access to your phone/email to authorize OTP-based verifications required by the government portal.

4. Fees, Challans, and "Onwards" Pricing

All prices advertised on our homepage or ITR pages are structured on an "onwards" starting basis. These rates represent standard profiles. The final fee for your tax filing assistance is determined and locked in after our team conducts a preliminary document review.

Pass-Through Fees: Any taxes, statutory penalties, government dues, or portal-based challan fees are charged separately and are completely separate from Taxwink's service onboarding fees.

5. Complete Authority Exclusions

6. Limitation of Liability

To the maximum extent permitted by Indian law, the total collective liability of Taxwink and Electromus Solutions Private Limited for any errors, delays, omissions, or breaches of contract shall be strictly capped at the amount of service fees actually paid by the user to Taxwink for the specific filing service in question.

We are not liable for any interest, penalties, back-taxes, or legal prosecution initiated by the Income Tax Department due to incorrect or incomplete files approved by you for submission.

7. Communication Consent

By submitting your callback details, you consent to receive telephone calls, secure WhatsApp notifications, and email updates from our team to coordinate document uploads and computation drafts. You may opt out of promotional alerts, but transactional alerts will continue until your filing service is finalized.

8. Governing Law & Dispute Resolution

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the competent courts of Jaipur, Rajasthan, India.